Ryanair compensation for delayed and cancelled flights
Have you experienced a delayed, cancelled or even overbooked flight with Ryanair? If so, you may be entitled to compensation of up to 600 EUR under EU passenger rights rules.
Here are some things you should know about your rights and how you can get compensation from Ryanair.
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Your rights as a passenger in case of Ryanair delays and cancellations
As a passenger, you have a number of protections under EU legislation Regulation EU261. This means that you may be entitled to financial compensation if your flight was delayed or cancelled.
EU rules on passenger rights
According to EU Regulation 261/2004, passengers are entitled to compensation if their flight is cancelled or delayed for more than three hours. This applies to all flights with a European airline and flights to a country within the EU.
The Irish airline Ryanair is headquartered in Dublin and is therefore an EU airline that falls under EU Regulation 261/2004.
How much compensation can you get?
The amount of compensation is determined based on the length and delay of the flight and can be seen in the table below:
Reason | Delayed arrival | Flights under 1.500 km | Flights 1.501 - 3.500 km | Flights over 3.500 km between EU-countries | Flights over 3.500 km to/from EU-countries |
|---|---|---|---|---|---|
Cancelled* | 2 – 3 hours | 250 € | 200 € | 200 € | 300 € |
Cancelled /Delayed | 3 – 4 hours | 250 € | 400 € | 400 € | 300 € |
Cancelled/Delayed | More than 4 hours** | 250 € | 400 € | 400 € | 600 € |
Overbooked | 250 € | 400 € | 400 € | 600 € |
* If the cancellation occurs less than 7 days before the scheduled departure.
** If the cancellation occurs between 14-7 days before the scheduled departure.
When are you entitled to compensation?
To qualify, the following criteria must be met:
Delay of more than 3 hours upon your arrival.
Cancellations where you did not receive a suitable alternative solution where you arrived within 2 hours of the scheduled arrival time.
The flight was cancelled or delayed due to Ryanair's circumstances, not "extraordinary circumstances" such as natural disasters.
Extraordinary circumstances can be:
- Severe weather conditions
- Acts of terrorism, military coups or political unrest if they pose a security risk
- Restrictions from air traffic control
- Acute illness or distress of passengers
- Strikes among air traffic controllers
Non-extraordinary circumstances can be:
- Technical issues at Ryanair (on the aircraft, in internal systems, etc.)
- Staff shortages (also applies during strikes by Ryanair's own staff)
About Ryanair
Ryanair is Europe's largest low-cost airline with a large network of destinations and frequent flights. Founded in 1984, the airline has carried millions of passengers to destinations throughout Europe and North Africa. Ryanair is characterised by its low prices, making it possible for many to travel cheaply and conveniently.
Ryanair primarily operates from smaller airports, which contributes to the low ticket prices. In addition, the airline has a no-frills concept where passengers pay extra for any optional extras such as luggage or meals on board.
Ryanair in numbers
37 countries covered.
Over 230 airports served.
3,600 daily departures across the country and abroad.
As one of the most used airlines in Europe, many passengers face Ryanair delays and cancellations. If this has happened to you, don't worry - we are ready to help you with compensation.